For healthcare & patient-facing teams

From referral to care, without dropping the handoff.

Referrals stall, intake gets duplicated across systems, and consent status is buried in a paper file. Fresno's healthcare template gives care coordination teams a pipeline built around how patients actually move through your practice.

What's pre-built for you

One click sets up the objects, fields, and pipeline below — no custom-field project required.

Patient

  • Date of birth
  • Insurance provider / ID
  • Care coordinator

Appointment

  • Linked patient
  • Provider
  • Appointment type (initial consult, follow-up, procedure, lab, telehealth)
  • Appointment date

Contact fields

  • HIPAA consent tracking
  • Referral source

Pipeline

  • Referral
  • Intake
  • Assessment
  • Active Care
  • Discharged

The template includes a field to record patient consent status. It's a data field, not a compliance guarantee — talk to us about your BAA and compliance requirements before handling PHI.

// no dropped handoffs

Lifecycle automation

Move a patient from referral to intake to active care automatically as milestones happen, with a guard against silently reverting stage.

// coordination

Automation rules

Trigger a task the moment a referral comes in or an appointment is booked — no one has to remember to follow up.

// answers, fast

Ask about your caseload

"Which referrals haven't been scheduled yet?" — ask directly instead of cross-referencing spreadsheets.

Coordinate care in one system.

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